Where are you located?

Welcome to Zendesk, your neighborhood specialty coffee shop in Mexico. We pride ourselves on offering authentic coffee experiences, diverse brewing methods, and a curated selection of grains. Whether you’re a casual sipper or a coffee aficionado, here’s everything you need to know about how to visit us and enjoy our unique offerings.

Our Location and How to Find Us

We are located in the heart of Mexico City’s vibrant coffee district, just steps from the main plaza. Look for the rustic mural on our facade. For navigation, you can search 'Zendesk Specialty Coffee Shop' on all major maps or visit our website for directions.

Store Hours and Best Visiting Times

• Monday–Friday: 7:00 AM – 8:00 PM
• Saturday: 8:00 AM – 9:00 PM
• Sunday: 8:00 AM – 3:00 PM

For a more relaxed experience, we recommend weekday mornings when you can watch our expert baristas prepare your coffee with passion and artistry.

Holiday support hours: Dec 24–26: 9am–3pm PT

Contact and Community Updates

Get the latest on extraction methods, prices, and weekly activities by following our social media channels or checking our website’s events calendar. Our staff is always happy to share details about our beans, brewing styles, and current promotions in-store or over the phone.

Experience the Heart of Specialty Coffee

Visit Zendesk to explore our menu, learn about diverse brewing methods, and immerse yourself in authentic Mexican coffee culture. Our address, hours, and the artisanal touch in every cup await you. We look forward to welcoming you for a genuine and delicious experience.